Important: purchase your license upgrade at least two weeks before its expiration date.įor more information, please check the License Expiration in Kerio Connect. An automatic License update from the Kerio servers reaches the maximum interval (48 hours). The license is expired blocking the normal work of Kerio Connect. There can be delays in the update process due to various reasons, as Product renewals are being processed through different channels, including Partners, Resellers, Distributors, GFI Sales. The Kerio Connect installation process is logged in the file located in the %TEMP% folder.If your Kerio Connect Commercial or Trial/Evaluation License expired and you want to renew, extend or add more Users, your GFI Sales Partner should be contacted. Until the server host (Windows, macOS, Linux) gets an updated license, the local license key can show outdated or incorrect Software Maintenance information. Once the installation is complete, the Kerio Connect engine starts and runs as a service immediately or after the system restarts. In such cases, it is recommended to move the Configuration (refer to Manual Method of transferring) and Store files outside of the Kerio folder and rerun the installation wizard. (Optional) Sometimes, Kerio Connect does not recognize the previous installation (configuration files like mailserver.cfg, users.cfg, etc.). Wait a couple of minutes to complete the repair process, then click Finish. Select the Keep current configuration option and click Next. In the case of corrupted installations, follow the below steps to repair the Kerio Connect installation.ĭownload and run the installer. If the installation wizard detects configuration settings from a previous Kerio Connect installation, choose to either keep or replace the configuration, and click Next.Ĭlick the Finish button on the InstallShield Wizard Completed screen. Specify the destination folder and click Next. Run the installer, select the language, and click OK. Please make sure your system meets all requirements before starting the installation.ĭownload the latest version of Kerio Connect. Kerio Connect is available as a standard installation package for Windows, macOS X, Linux RPM, and Linux Debian. This article details the process of installing Kerio Connect on Windows.

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